
Participants rave about the varied learning activities in our call center agent training that are fast-paced, highly-interactive, competitive, and engaging. Participant comments include:
Awesome; Superb; Excellent; No comparison; Perfect; It works; Upbeat; Fun; Exceptional.Decision-makers say:
- Transformed our training department into a strategic resource for the company.
- Creating CEOs is more than skill-building; it's also inspiring and motivational.
- This program is not just for front-line service people. It's for all employees.
Let us help you get rave reviews.
See more about Customer Focus' call center training solution:

| Banking Affinity Bank Citizens Bank First Union National Iowa State Bank & Trust Key Bank Mercantile Southern MD Ottawa Bank Washington Mutual |
Services Accenture Christie’s Auction Enterprise Events FedEx Hoover’s Safety-Kleen Sea Launch/Boeing ViaSat Toronto Convention |
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| Info Technology Affiliated Computer Catapult Com Squared Systems IBM IBM.com Internet Security |
Energy American Water AmeriGas Atmos Energy Progress Energy Clay Electric Coop Mobile Gas |
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| Government City of Los Angeles City of Trenton, NJ U.S. Coast Guard |
Hospitality Days Inn Holiday Inn Ritz-Carlton |
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| Communications BellSouth Cable & Wireless GTE Wireless PrimeCo |
Insurance Blue Cross/Blue Shield Gilsbar MBIA Insurance Noridian Mutual Insurance |
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| Financial CIBC World Markets Dell Financial Services Edward Jones Ernst & Young Essex Corporation GMAC Goldman Sachs Navistar Southwest Securities |
Retail AMF Bowling Best Buy Domain Home Fashions ExpressScripts International Truck Peterbilt Motors Suncoast Roofing |
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| Education CVCC Dallas Comm. Colleges Lorain College Pike County (AL) School University of Texas |
Distributors National Wine & Spirits Progressive Concepts Velux-America, Inc. |
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| Healthcare Children’s Medical Center - Dallas, TX Community Hospital - Anderson, SC Express Scripts Hill-Rom Physician Sales and Service TransAmerica Senior Living Resource Anesthesia Saint Clare's Health System - NJ Springs Memorial - Lancaster, SC U of Louisville Outpatient Center Virginia Hospital Center |
Manufacturing Aggreko Alpha Technologies American Eurocopter Barry Wehmiller Benziger Family Winery Bindco Cabot Corporation Coca-Cola Dan River GAF Materials Hill-Rom Lennox Industries Levi Strauss Milliken Movado Watches NEC Computer Systems Pentair Ralston Purina Saint Gobain Plastics Sola Optical USA Wilson-Art Plastics |
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| Transportation Bekins Pacer Stacktrain |