Participants rave about the varied learning activities in our call center agent training that are fast-paced, highly-interactive, competitive, and engaging. Participant comments include:

Awesome; Superb; Excellent; No comparison; Perfect; It works; Upbeat; Fun; Exceptional.

Decision-makers say:

  • Transformed our training department into a strategic resource for the company.
  • Creating CEOs is more than skill-building; it's also inspiring and motivational.
  • This program is not just for front-line service people. It's for all employees.

 

Let us help you get rave reviews.




See more about Customer Focus' call center training solution:

Banking
Affinity Bank
Citizens Bank
First Union National
Iowa State Bank & Trust
Key Bank
Mercantile Southern MD
Ottawa Bank
Washington Mutual
  Services
Accenture
Christie’s Auction
Enterprise Events
FedEx
Hoover’s
Safety-Kleen
Sea Launch/Boeing
ViaSat
Toronto Convention
     
Info Technology
Affiliated Computer
Catapult
Com Squared Systems
IBM
IBM.com
Internet Security
  Energy
American Water
AmeriGas
Atmos Energy
Progress Energy
Clay Electric Coop
Mobile Gas
     
Government
City of Los Angeles
City of Trenton, NJ
U.S. Coast Guard
  Hospitality
Days Inn
Holiday Inn
Ritz-Carlton
     
Communications
BellSouth
Cable & Wireless
GTE Wireless
PrimeCo
  Insurance
Blue Cross/Blue Shield
Gilsbar
MBIA Insurance
Noridian Mutual Insurance
     
Financial
CIBC World Markets
Dell Financial Services
Edward Jones
Ernst & Young
Essex Corporation
GMAC
Goldman Sachs
Navistar
Southwest Securities
  Retail
AMF Bowling
Best Buy
Domain Home Fashions
ExpressScripts
International Truck
Peterbilt Motors
Suncoast Roofing
     
Education
CVCC
Dallas Comm. Colleges
Lorain College
Pike County (AL) School
University of Texas
  Distributors
National Wine & Spirits
Progressive Concepts
Velux-America, Inc.
     
Healthcare
Children’s Medical Center - Dallas, TX
Community Hospital - Anderson, SC
Express Scripts
Hill-Rom
Physician Sales and Service
TransAmerica Senior Living
Resource Anesthesia
Saint Clare's Health System - NJ
Springs Memorial - Lancaster, SC
U of Louisville Outpatient Center
Virginia Hospital Center
  Manufacturing
Aggreko
Alpha Technologies
American Eurocopter
Barry Wehmiller
Benziger Family Winery
Bindco
Cabot Corporation
Coca-Cola
Dan River
GAF Materials
Hill-Rom
Lennox Industries
Levi Strauss
Milliken
Movado Watches
NEC Computer Systems
Pentair
Ralston Purina
Saint Gobain Plastics
Sola Optical USA
Wilson-Art Plastics
     
Transportation
Bekins
Pacer Stacktrain